FAQ
Have questions? We’ve got answers! If you can’t find what you’re looking for, feel free to reach out to our team.
Swimwear
What materials do you use?
We use high-quality materials for our swimwear. These materials are chosen for their durability and comfort. Crafted with care, our supplier prioritizes reducing water, energy, and chemical use while minimizing waste and carbon emissions. A step towards sustainability!
How do I take care of my SPICES?
To ensure the longevity of your swimwear, rinse with cold or warm water after each use to remove chlorine, salt and sunscreen. Hand wash with a gentle detergent and lay flat to dry in the shade. Avoid wringing out your swimwear, and do not use bleach, iron or tumble dry.
Does your tops have padding?
All our tops come without padding, for a natural, comfortable, and beautiful shape.
Do you plan to extend your sizing?
Yes, we are committed to inclusivity and are actively working on extending our size range to accommodate a wider variety of body types. Stay tuned for updates as we expand our offerings.
The item I'm looking for is sold out, what can I do?
If an item you’re interested in is sold out, send us a message at info@spicesswimwear.com and we'll let you know if and when it will be restocked. Additionally, you can check our website and Instagram regularly for updates and new arrivals.
Shipping
Where do you ship to?
We offer worldwide shipping. Is your country not listed in the shipping options? Send us a message and we'll help you out.
When will my order ship?
Orders are typically processed and shipped within 1-3 business days. Please note that we are a small business and we do our very best to ship orders as quickly as possible. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a confirmation e-mail once your order has been dispatched.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation e-mail that includes a tracking number and a link to the courier’s tracking page. You can use this link to monitor the status of your delivery.
Returns
How do I make a return?
If you'd like to make a return, please visit our Shipping and Returns page for all the details about our return policy. You'll find information on how to start a return and what conditions apply.
Payments
Which payment methods do you offer?
We offer a variety of payment methods to ensure a convenient shopping experience. These include:
- iDEAL
- Klarna
- Apple pay
- Credit card (Visa, Mastercard, Amex)
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We'll do our best to help, but since we aim to ship quickly, we can't guarantee changes made once the order is processed.